Shipping policy
Shipping Policy Aftercores
Version 1.0 - Last updated on February 9, 2026
Aftercores ships its unique, handmade products worldwide. Below you will find all information regarding the shipment of your order.
Article 1 - Order Processing
1.Processing Time: We strive to process and ship all orders within 1-2 business days of receiving payment. As all our products are unique, one-of-a-kind items, processing times may vary. Any specific processing times will be clearly communicated on the product page.
2.Shipping Partner: All orders are shipped via PostNL.
3.Track & Trace: Once your order has been shipped, you will receive a shipping confirmation by email with a Track & Trace number, which you can use to follow the status of your shipment.
Article 2 - Estimated Delivery Times
The delivery times are an indication and start from the moment of shipment. Aftercores is not liable for delays caused by the carrier or by customs clearance.
•The Netherlands: 1-2 business days
•Belgium: 2-3 business days
•Other countries (worldwide): 5-10 business days
Article 3 - Shipping Costs
Shipping costs are calculated during the checkout process and depend on the destination and the weight of the package. The exact costs are clearly displayed before you complete your purchase.
Article 4 - International Shipments: Customs, Duties and Taxes
1.Customer's Responsibility: For orders shipped outside the European Union, the customer is responsible for any import duties, taxes and customs fees levied by the country of destination.
2.Customs Formalities: Aftercores is not responsible for delays due to customs clearance. The customs authorities in your country may ask you for additional information and may inspect your package, which may delay delivery.
3.Refusal of Package: If a package is refused by the customer due to unexpected customs fees, the costs for the return shipment and any administrative costs will be charged to the customer. These costs will be deducted from the amount to be refunded.
Article 5 - Incorrect Address
It is the customer's responsibility to ensure that the shipping address provided is correct and complete. Aftercores is not liable for orders that are lost or returned as a result of an incorrect or incomplete address. If a package is returned, additional shipping costs may be charged to reship it.
Article 6 - Lost or Damaged Packages
1.Lost Package: If your package has not arrived within the expected period, please contact us at info@aftercores.com. We will start an investigation with PostNL. An investigation can take several weeks. Once the carrier has officially declared the package lost, we will work with you to find a suitable solution, such as a replacement product (if possible) or a full refund.
2.Damaged Package: If your order arrives damaged, please contact us within 48 hours of receipt. Send clear photos of both the damaged packaging and the damaged product. Keep the original packaging, as the carrier may want to inspect it as part of the claim process.
Article 7 - Governing Law
This Shipping Policy is governed by and construed in accordance with the laws of The Netherlands.